Privacy Policy

Privacy Policy

ARTCOMTECH

Saarbruecken Saarland Germany

We are pleased that you are interested in our online shop. The protection of your Privacy is very important to us. Below we will inform you in detail about the handling of your data.

1. Access Data and Hosting You can visit our website without providing any personal information. at The web server only saves each visit to a website automatically so-called server log file, which contains e.g. the name of the requested file, your IP address, Date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This Access data is used exclusively for the purpose of ensuring a trouble-free operation of the site and the improvement of our offer evaluated. This serves to protect our interests within the framework of a weighing of interests overriding legitimate interests in a correct representation of our Offers in accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR. All access data will be delayed deleted seven days after the end of your visit to the site.

2. Data processing for contract execution and for contact 2.1 Data processing for contract execution For the purpose of contract processing (including inquiries about and processing of any existing warranty and non-performance claims as well as any legal obligation to update) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR we use personal data if you voluntarily transmit it to us as part of your order share. Mandatory fields are marked as such, as we die in these cases Data is mandatory for the execution of the contract and we die without providing it unable to ship order. Which data is collected is from the respective input forms. Further information on the processing of your data, in particular on the Disclosure to our service provider for the purpose of order, payment and Shipping processing, see the supplemental sections of these Data protection. After the contract has been fully processed, your Data restricted for further processing and after expiry of the tax and Commercial law retention periods in accordance with Article 6 (1) sentence 1 lit. c GDPR deleted, unless you expressly consent to further use of your data in accordance with Art. 6 Paragraph 1 S. 1 lit. a GDPR or we have consented to a further We reserve the right to use data that is permitted by law and about which we inform YOU in this inform statement. Data transfer for age verification If your order includes goods, their sale is subject to age restrictions, we provide a reliable process under fluctuations personal identity and age verification ensures that the customer has the required has reached the minimum age. For this purpose, the SCHUFA Identity check used. This service is provided by SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany (hereinafter: SCHUFA). In order to ensure the required minimum age, individual personal data (e.g. name, address and date of birth) to SCHUFA Holding AG submitted. It then becomes a so-called identity check with Q-Bit carried out by the Commission for Youth Media Protection (KJM) for age verification was rated positively. The data transmission to the SCHUFA serves according to Art. 6 para. 1 sentence 1 lit. f GDPR to protect our interests within the framework of a balancing of interests overriding legitimate interests in ensuring a youth protection law-compliant offers and compliance with the law Provisions for the protection of minors. A credit check does not take place in this respect. 2.2 Customer Account If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, By choosing to open a customer account, we use your Data for the purpose of opening a customer account and storing your data for further orders on our website. The deletion of your Customer account is possible at any time and can be canceled by sending a message to die in contact option described in this data protection declaration or via a contact option for this purpose intended function in the customer account. After deleting your customer account Your data will be deleted unless you expressly consent to further use of your data data pursuant to Article 6 Paragraph 1 Clause 1 Letter a GDPR or we have consented to a We reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. 2.3 Contacting Us As part of customer communication, we collect data to process your inquiries according to Art. 6 Para. 1 S. 1 lit. b DSGVO personal data if you provide us with them when contacting us (e.g. via contact form or e-mail) voluntarily communicate. Mandatory fields are marked as such, since in these cases we need data to process your contact. Which dates are collected can be seen from the respective input forms. To complete processing of your request, your data will be deleted, unless you expressly consent to further use of your data in accordance with Article 6 (1) sentence 1 lit. a GDPR have consented or we have consented to further use of data reserved, which is permitted by law and about which we inform you in this statement inform. Live chat tool WhatsApp For the purpose of customer communication, we use the live chat tool WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“WhatsApp”). This serves to safeguard our within the framework of a Weighing of interests overriding legitimate interests in an effective and Improved customer communication in accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR. Whatsapp works for us on our behalf. The ones from us on our mobile device saved phone numbers are automatically stored on servers of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. be there only phone numbers of customers who have previously been saved to us via WhatsApp contacted and therefore the terms of use and data protection of WhatsApp have already accepted. There is no adequacy decision for the USA European Commission. Our cooperation is based on European Commission Standard Data Protection Clauses.

3. Data processing for the purpose of shipping processing We provide your data in order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR the shipping service provider commissioned with the delivery, insofar as this Delivery of ordered goods is required. The same applies to the transfer of data to our manufacturers or wholesalers in the cases in which they take over the shipping for us (drop shipping). This are considered shipping service providers within the meaning of this data protection declaration. Data transfer to shipping service providers for the purpose of Shipping Notice If you give us your express consent to do so during or after your order If you have given your consent, on the basis of Article 6 Paragraph 1 Sentence 1 lit DSGVO your e-mail address and telephone number to the selected Shipping service provider further, so that this before delivery for the purpose of Delivery announcement or coordination can contact you. Consent can be revoked at any time by sending a message to the address given in this Contact option described in the data protection declaration or directly opposite the Dispatch service provider at the contact address listed below will. After revocation, we will delete your data provided for this purpose, insofar as you do not have expressly consented to further use of your data or we have one We reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. General Logistics Systems Germany GmbH & Co. OHG GLS Germany-Strasse 1 – 7 DE-36286 Neuenstein Germany United Parcel Service Deutschland S.à r.l. & Co. OHG Goerlitzer Strasse 1 41460 Neuss Germany Hermes Germany GmbH Essener Strasse 89 D-22419 Hamburg Germany DHL Parcel Ltd Strassenweg 10 53113 Bonn Germany DPD Germany GmbH Wailandtstrasse 1 63741 Aschaffenburg Germany

4. Data processing for payment processing We work with these when processing payments in our online shop Partners together: technical service providers, credit institutions, payment service providers. 4.1 Data processing for transaction processing Depending on the selected payment method, we provide the information for processing the Payment transaction data to our technical service providers, who who work for us as part of order processing, or to those commissioned Credit institutions or to the selected payment service provider, insofar as this payment processing is required. This serves to fulfill the contract in accordance with Art. 6 Paragraph 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the The data required to process the payment itself, e.g. on its own website or via a technical integration in the ordering process. In this respect, the Data protection declaration of the respective payment service provider. For questions about our partners for payment processing and the basis our cooperation with you please contact the in this Contact option described in the privacy policy. 4.2 Data processing for fraud prevention purposes and optimizing our payment processes If necessary, we give our service providers further data that they together with the data necessary for processing the payment as our processor for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, handling disputed payments, supporting the accounting) use. According to Art. 6 Para. 1 S. 1 lit. f GDPR, this serves to ensure compliance our overriding legitimate interests within the framework of a weighing of interests Interests in our protection against fraud or in an efficient one payment management. 4.3 Identity and credit check when choosing Klarna payment services Klarna direct debit, purchase on account via Klarna, Klarna installment purchase If you sign up for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereafter Klarna), we kindly ask you to Your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR that we process the data the payment and an identity and credit check to Klarna are allowed to transmit. In Germany, for the identity and credit check, the credit agencies mentioned in Klarna’s data protection declaration will. The information obtained about the statistical probability of a In the event of non-payment, Klarna will use it to make a balanced decision about the Establishment, implementation or termination of the contractual relationship. Her You can give your consent at any time by sending a message to the address given in this revoke the contact option mentioned in the data protection declaration. This can result that we can no longer offer you certain payment options. she can withdraw your consent to this use of personal data revoked at any time also towards Klarna. 4.4 Identity and credit check when selecting Billpay Payment Services (operated by Klarna Bank AB) If you sign up for payment services from Klarna Bank AB AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter BillPay) decide, we ask for your consent according to Art. 6 Para. 1 S. 1 lit the processing of the payment and an identity and credit check are necessary may transmit data to Billpay. In Germany, for the identity and Credit check as mentioned in Billpay’s privacy policy Credit agencies are used. The information received about the statistical probability of non-payment uses Billpay for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can give your consent at any time by sending a message revoke the contact options mentioned in this data protection declaration. This may result in us no longer offering you certain payment options able to offer. You can revoke your consent to this use of the personal data at any time also to BillPay. 4.5 Identity and credit check when selecting Purchase on Invoice via PayOne If you choose the payment method purchase on account (offered via the PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)) decide, we ask for your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, that we are responsible for processing the payment and an identity and credit check may transmit the necessary data to PayOne. In Germany, for the Identity and credit check in PayOne’s data protection declaration mentioned credit agencies are used. The information received about the statistical probability of non-payment PayOne uses for a considered decision to establish, implement or terminate of the contractual relationship. You can give your consent at any time by sending a message to the contact option mentioned in this data protection declaration. This may result in us no longer offering you certain payment options able to offer.

5. Promotion by Email 5.1 E-mail newsletter with registration, newsletter tracking with separate consent If you register for our newsletter, we use the for this necessary data or data separately communicated by you in order to provide you with regular our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit GDPR to be sent. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. Delete after logout we remove your e-mail address from the recipient list, unless you have expressly included it in one have consented to the further use of your data in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use data beyond that is permitted by law and about which we inform you in this statement. If you also give us your consent in accordance with Art. 6 Para. 1 S. 1 lit If you have given us an analysis of our newsletter, we will also analyze how you deal with it our newsletter by measuring, storing and evaluating opening rates and the click rates for the purpose of designing future newsletter campaigns (“Newsletter Tracking”). For this evaluation, the emails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the In particular, we link evaluations to the following “newsletter data” the page from which the page was requested (so-called referrer URL), the date and time of the call, the description of the type of web browser used, the IP address of the requesting computer, the E-Mail adress, the date and time of registration and confirmation and the One-Pixel Technologies with your email address or your IP address and possibly an individual ID. Links contained in the newsletter may also contain this ID. You can unsubscribe from newsletter tracking at any time and can either by sending a message to the contact option described or via one for this purpose provided link in the newsletter. The information is stored as long as you subscribe to the newsletter to have. 5.2 E-mail newsletter without registration and your right to object If we need your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right On the basis of § 7 Para. 3 UWG, we regularly offer you similar offers Products from our range, such as those already purchased, by e-mail. This serves to protect our interests within the framework of a weighing of interests overriding legitimate interests in an advertising approach of our Customers. You can opt out of this use of your email address at any time by sending a message the contact option described in this data protection declaration or via a object to the link provided for this purpose in the advertising email, without anyone else doing this than the transmission costs according to the basic tariffs. After unsubscribing, we will delete your e-mail address from the recipient list if you not expressly in a further use of your data according to article 6 paragraph 1 sentence 1 lit GDPR have consented or we have one that goes beyond that We reserve the right to use data that is permitted by law and about which we inform you in this inform statement. 5.3 Sending Review Requests by Email If you give us your express consent to do so during or after your order If you have given your consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we will use your e-mail Address for requesting a review of your order via the from rating system we use. This consent can be revoked at any time by Message to the contact option described in this data protection declaration or revoked via a link provided for this purpose in the evaluation request.

6. Cookies and Other Technologies General information To make visiting our website attractive and the use of certain To enable functions, we use technologies on various pages including so-called cookies. Cookies are small text files that are created automatically be stored on your end device. Some of the cookies we use are restored after the end of the browser session, i.e. after closing your browser deleted (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). Protection of privacy for end devices When using our online offer, we use absolutely necessary technologies to provide the expressly requested telemedia service be able. The storage of information in your device or access to Information that is already stored in your end device requires this no consent. Any downstream data processing by cookies and others technologies We use technologies that are necessary for the use of certain functions our website (e.g. shopping cart function) are absolutely necessary. Through this Technologies are IP address, time of visit, device and browser Information and information about your use of our website (e.g. Information about the content of the shopping cart) is collected and processed. This serves in Within the framework of a balancing of interests, overriding legitimate interests in a Optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

7. Social Media 7.1 Social plugins from Facebook (by Meta), Twitter, Instagram (by Meta), Pinterest, Xing, Addthis, Whatsapp Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that when you call them up our website is not yet connected to the servers of the respective provider will be produced. Click on one of the buttons to open the website of the respective social network in a new window of your browser There you can e.g. press the Like or Share button. 7.2 Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), Youtube, Pinterest, LinkedIn, Xing Insofar as you have given your consent to this in accordance with Article 6 (1) sentence 1 lit respective social media operators, when you visit our Online presence on the social media mentioned above for your data Market research and advertising purposes collected and stored automatically, from which User profiles are created using pseudonyms. these can be used, for example, to display advertisements inside and outside the platforms to switch which presumably correspond to your interests. For this purpose, as a rule Cookies used. The detailed information on the processing and use of the Data by the respective social media operator as well as a contact option and Your rights in this regard and setting options to protect your Privacy, please refer to the data protection notices linked below Offerer. If you still need help with this, you can contact us turn around. Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). Those provided by Meta Platforms Ireland automatically collected information about your use of our online presence Facebook (by Meta) are usually connected to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses European Commission. The data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible according to Art. 26 GDPR. Further information (Information on Insights data) can be found here. Twitter is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). Twitter’s automatically information collected about your use of our online presence on Twitter are usually sent to a server of Twitter, Inc., 1355 Market Street, Suite 900, transferred to and stored in San Francisco, CA 94103, USA. For the USA there is no adequacy decision of the European Commission. Our Cooperation with them is based on standard data protection clauses European Commission. Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) automatically collected information about your use of our online presence Instagram are usually connected to a server of Meta Platforms, Inc., 1 hacker Way, Menlo Park, California 94025, USA and stored there. For the US there is no adequacy decision by the European Commission. Our Cooperation with them is based on standard data protection clauses European Commission. The data processing in the context of visiting a Instagram (by Meta) Fanpage is based on an agreement between jointly responsible according to Art. 26 GDPR. Further information (Information on Insights data) can be found here. YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your Use of our online presence on YouTube is usually sent to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision for the USA European Commission. Our cooperation with them is based on European Commission Standard Data Protection Clauses. Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The automatically collected by Pinterest Information about your use of our online presence on Pinterest is stored in the rule to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, transferred to and stored in the USA. For the USA there is no adequacy decision of the European Commission. Our Cooperation with them is based on standard data protection clauses European Commission. LinkedIn is an offer from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn Your use of our online presence on LinkedIn is usually sent to a LinkedIn Corporation servers, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA transferred and stored there. There is no adequacy decision for the USA European Commission. Our cooperation with them is based on European Commission Standard Data Protection Clauses. Xing is an offer from New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

8. Contact options and your rights 8.1 Your Rights As a data subject, you have the following rights: pursuant to Art. 15 GDPR, the right to information to the extent specified there to request information about your personal data processed by us; according to Art. 16 DSGVO the right to immediately correct incorrect or completion of your personal data stored by us to demand; in accordance with Art. 17 GDPR, you have the right to have your stored data deleted to request personal data, unless further processing to exercise the right to freedom of expression and information; to comply with a legal obligation; for reasons of public interest or to assert, exercise or defend legal claims is required; according to Art. 18 DSGVO the right to restrict the processing of your to request personal data, insofar as the accuracy of the data is contested by you; the processing is unlawful but you oppose its erasure; we no longer need the data, but you use them to assert, need to exercise or defend legal claims or You have lodged an objection to the processing in accordance with Art. 21 GDPR to have; according to Art. 20 DSGVO the right to your personal data that you give us have provided in a structured, commonly used and machine-readable format format or the transmission to another person responsible to demand; according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters. Right to object As far as we to protect our in the context of a balancing of interests overriding legitimate interests personal data as explained above process, you can object to this processing with effect for the future contradict. If the processing is for direct marketing purposes, You can exercise this right at any time as described above. As far as the processing other purposes, you only have the right to object if there is reasons that arise from your particular situation. After exercising your right to object, we will process your personal data not further process for these purposes unless we can compelling prove legitimate grounds for processing, your interests, rights and freedoms prevail, or if the processing of the assertion, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. then we will no longer process your personal data for this purpose. 8.2 Contact Options If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data and revocation granted consent or objection to a specific use of data please contact us directly using the contact details in our imprint.
Email: info@artcomtech.com